shipping & returns policy

RETURNS & EXCHANGES

Due to the pandemic, we are not accepting returns or exchanges until further notice. This measure is to simply protect our staff and continue to safely serve our customers.

If you experience problems while using your product, please contact our team  at shop@plantedrootshemp.com

SHIPPING

All orders are sent through USPS.  Please allow 48 - 72 hours for processing. Orders ship according to the shipping time selected by the customers. Customers receive a tracking number once your order has been processed. Our team may reach out to you via email should we have any questions or updates about your order. 

DISCLAIMER 

Statements on this website have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease or ailment. Plants Roots Hemp Bputique™ assumes no responsibility for the improper use of these products. Planted Roots Hemp Boutique™ does not make any health claims about our products and recommends consulting with a qualified medical doctor or physician prior to consuming our products or preparing a treatment plan. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 18 to discuss the use of these products with a physician prior to consuming.  The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. You must be 18 years or older to visit this website and/or purchase products from Planted Roots Boutique, its affiliates, employees, owners, and authorized representative are not and will not be held responsible for any effects, physical or mental, experienced by the customer.  By browsing and purchasing from this website, Planted Roots is not responsible and may not be held liabl